The scooter height can make a big difference in how much fun you can have while riding it. We recommend double-checking this chart before purchasing your new scooter.
Recommended Scooter Height
Under 70 cm
If you would like to be more accurate, we suggest that you measure the distance from the ground to the person’s navelheight, for beginners and intermediate riders this allows for growth and make sure the rider is comfortable on their scooter
Some experienced riders prefer scooters with a high setup, while others prefer a standard configuration. It all depends on your style, taste, and what you are used to. If you are in doubt about choosing the right size for you, remember that scooters from Select scooters can be returned and exchanged :-)
UK Delivery Times:
You will be presented with delivery options at checkout. Most products have the option of a Standard service or an Express service. The estimated delivery times for these services are also displayed at checkout..
UK Delivery Prices: All UK orders are free and delivered with DPD 1-2 working day delivery. DPD next working day, delivered before 12pm is also available at extra cost.
UK Tracking: You will receive an email with you tracking number where you can follow you parcel as it travels to you
Not going to be in?: You can click through on the link to specify a safe place or leave with a neighbour
International Delivery Times and Prices: You will see the price of the delivery to your country once you are signed into your account at the checkout stage.
International Tracking: You will be emailed with tracking info once your parcel has been dispatched.
Orders made to pickup in our store are usually ready within 30 minutes and we will notify you when your order is ready for you to pick up.
How do I buy an item on your website?
We have endeavoured to make your online shopping experience with us on our website as hassle free as possible, simply add items that you would like to purchase to your virtual shopping cart and when you have finished browsing our store, click the checkout button. This will take you to a payment page where you can enter your prefered payment method. We offer payment via credit/debit cards, Amazon pay, google pay or Paypal. you will then receive a confirmation email.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
By purchasing from us you agree for us to contact you with offers and promotions
How does the 7 day love it guarantee work?
We want you to be happy with your purchase as most of our business if through referral, if for any reason you do not like the scooter on arrival or it simply does not fit please contact us to arrange a refund. For more information on this, follow this link.
How does price match work?
We believe it is important to stay competitive, if you find a product we sell cheaper elsewhere we will match it and add collect + next day free shipping for helping us remain competitive, please read the conditions of our price match promise below.
The goods must be identical in every way.
The website that the match is to be made against must have the goods in stock. When comparing footwear or clothing the size must be in stock.
The quoted price of the competitor must include shipping and tax charges.
We are unable to match against websites outside of the UK, sites selling bankrupt stock or any 3rd party auction site such as Amazon or eBay.
The price match offer is not a binding contract until payment has been completed, and Select Scooters reserve the right to refuse price matching at our discretion.
We cannot price match sale items
What is the ideal height of a scooter for a child?
The ideal height can vary depending on a childs preferneces but generally when the child is standing on the floor the bars should be wrist height, we do advise a couple extra inches above to allow for growth.
What does continued support entail?
As your warranty with us and not the manufacturer, resolutions to any problems you have will be faster and easier. Service an assessment of with any issues you may come across in person if you are local or the assistance of expert advice over the phone.
My item is faulty, what do i do?
in the unfortunate event whereby an item is faulty, please don't hesitate to send us an email at firstname.lastname@example.org detailing the issues you are having.
We will evaluate the issue and usually provide a solution within 24 working hours. If we can't talk you through an on the spot solution we will organise a free return and replacement or refund depending on your preferences
If the item has been used, we can replace or repair an item but not provide refunds.
Are your scooters customisable?
All the parts on the scooters we sell are interchangeable and replaceable allowing riders to customise to their individual tastes.